Billing

Billing, renewals, cancellation and refunds

Manage your plan yourself, with people to help

Cancel from your Settings page whenever you like, or move up or down a plan. There are no phone calls and no approval steps.

Managing your plan from start to finish

Self-serve from the first minute

Upload a file, get your transcript and export it. Cancel from the Settings page on the web, or through the App Store if you subscribed on iOS.

Paid plans renew automatically at the end of each billing period until you cancel.

Open billing settings

Questions about a charge or a refund

Contact support and a person will look at your account and reply, Monday to Friday during US business hours.

Discounts and short projects

Students, academics and non-profits can ask support for a 30% discount code.

For a short project, a single monthly subscription is usually the simplest option. Cancel it from Settings when you're done.

Contact support

Free vs Pro: what changes when you upgrade

Whole recordings in V4-Pro

Free gives you unlimited full-length transcripts in V4-Flash and weekly V4-Pro previews. Pro transcribes whole recordings in V4-Pro, with priority processing, unlimited live recording and dictation, and no limit on file length.

Accuracy you can check

We publish error rates for 36 languages on FLEURS, a public benchmark, and on real-world recordings. Accuracy varies by language and recording quality.

View benchmarks

V4-Flash stays unlimited

V4-Flash has no daily or monthly cap on any plan. V4-Pro comes with an allowance, which is higher on Pro and 5× or 10× the Pro allowance on Max. Your usage is shown in Settings.

If you use up your V4-Pro allowance, you can keep transcribing in V4-Flash.

Pro

$30.00 / month

Pro plan billed monthly
See full pricing

Read what customers say

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