Where files go and who can open them
Your files are stored and processed in the US and the EU (Finland). When you delete a file, it's removed.
Support engineers open customer files only with your explicit permission, never by default.
GDPR, UK GDPR, PIPEDA and data protection
Transcripts for compliance work
Turn compliance interviews, training sessions and cross-border records into transcripts you can search, quote and translate. This page explains how Cockatoo handles your data while you do.
Start transcribing freeHow Cockatoo handles data across jurisdictions
Upload a file or paste a link
Upload a file from your device, or paste a YouTube link or a public link to an audio or video file. Cockatoo detects the spoken language automatically.
Arabic and Hebrew transcripts display right to left, so they stay readable.
Check the language before processing
Cockatoo detects the spoken language before transcription starts. If it picks the wrong one, change it in the upload window before you submit.
You can upload recordings in different languages without tagging each one by hand.
Privacy compliance documentation: what to know
Published accuracy tests for 36 languages
We publish error rates for 36 languages on FLEURS, the public benchmark researchers use, and on real-world recordings. Accuracy varies by language and recording quality.
| Mode | Speed |
|---|---|
| V4-Flash | Up to 120× real-time |
| V4-Pro | About 20× real-time |
Choose speed or accuracy for each file
V4-Flash transcribes at up to 120x real time. V4-Pro is our most accurate mode, for records that have to be right.
Free accounts get V4-Pro previews every week, so you can compare both modes on your own recordings.
PDFDOCXPPTXXLSXTXT
Translate policy documents and keep the layout
Upload a policy document, training deck or compliance spreadsheet as a PDF, DOCX, PPTX, XLSX or TXT file and translate it. The format stays intact, so you can edit the translated file straight away.
Edit in the browser, then summarize in Canvas
Correct the transcript in your browser, then open it in Canvas to write a summary.
Pro adds whole recordings in V4-Pro and Canvas for summaries, insights and chat. V4-Flash transcription is unlimited on every plan.
Common compliance documentation jobs
Transcribe video and export subtitles
Upload a video and Cockatoo transcribes its audio. Export the transcript as an SRT or VTT subtitle file for video players and editing software.
Translate the transcript of a recording
Transcribe a recording in one language, then translate the transcript into another. You keep both the original and the translation.
Interviews, training podcasts and lectures
Turn a compliance interview into a searchable transcript you can quote. Transcribe a training podcast for your records, or turn a recorded lecture into notes your team can refer back to.
How Cockatoo handles privacy and data
EU processing · Finland
Stored and processed in the US and the EU
Cockatoo stores and processes files in the United States and the European Union (Finland).
Kept while your account is active, removed when you delete it
We keep your data while your account is active, and many people use Cockatoo as a transcript archive. Files and data are removed when you delete individual files or your account.
Support engineers open files only with your permission
Support engineers access your files only when you give explicit permission. Nobody at Cockatoo opens your files without asking first.
Encrypted and private to your account
Files are encrypted in transit and at rest, and stay private to your account unless you share them. Sort compliance recordings into folders so they're easy to find.
Start with your first compliance recording
Self-serve from the first minute
There's no sales call or setup. Upload a file, get your transcript and export it where you need it.
Human support, Monday to Friday
A person answers every support request, Monday to Friday during US business hours. The typical response time is half a business day.
Pro$30.00 / month
Start transcribing freeQuestions about privacy and compliance
Try Cockatoo freeYou can check them on the benchmarks page, which shows results for 36 languages on the public FLEURS benchmark and on real-world recordings, with the methodology. Accuracy varies by language and recording quality.
View benchmarks