MI VIDA COMO EMPLEADO DE COPPEL Y TODOS SUS SECRETOS | Luis # 374

So it was trying to convince her to either release the money at the time or give us the article and the account was deleted. A return was the same as us, if we took a $20,000 refrigerator and we took a $300 hair iron, it didn't matter the value, it was recovered. And there goes a lie that they tell them, pay lady, liquidate your debt and you will get out of credit. Lie. But depending on the type of client, it is if we touch him and demand some payment or that he just commits to pay,

or we simply leave him a notice. When the person already has more than a month that he does not pay, is when we insist. I came today at 8 in the morning and he did not open me, I come at noon, and if not, I come at 3 in the afternoon, and sometimes we stay until night.

Hello everyone, you are in another episode of GooseGriot Podcast.

And today I am with my friend, Axel Hayabusa. How are you? What's up GooseGriot? Nice to meet you. I'm doing well here, waiting for this story to be interesting for all your audience.

Of course. Your life as a former copel worker.

That's right, copel charges, my Gusgris. We were the copel commando.

The most famous store in Mexico. I don't know anyone who doesn't owe copel.

Me neither, Gusgris. Well, me right now.

I don't owe him from a few years ago I paid off like $60,000 pesos.

Oh, really?

Of course. Well, it's a departmental store that gives credits to all people. This podcast is not with the intention of throwing away the Coppel, on the contrary, it is said that it is a good company. Here we are going to know how it is to work in Coppel, how you got in and everything we were only going to say the story of our friend Axel and how there are bad practices in the store and you have to take care of yourself both the managers of other current stores, active workers

and also the new debtors, clients, I don't know how to say it

Yes, the new clients and also the workers because I think after this they will be hunting them more.

Of course, well, their story as a former worker. Friend, how do you start working at Coppel?

Well, look, to enter Coppel it's the same as for the store and for the charge. You have to go to the offices and they do some psychometric exams. They last like 2 or 3 hours.

And they draw a tree and stuff like that.

Yeah, a lot of that. All of that is given. If you pass it, they obviously approve you and they ask you, hey, where do you live? Oh, well, the neighborhood. Then they send you to a branch near your house Either store or charge

In my case, I was going to go to the bank To the bank branch But when I got to the interview with the bank manager The vacancy was already occupied So they offered me in boxes The manager interviewed me and all that

But, he realized that what I didn't like about the store was the schedules. I don't know if you've seen, they come in at 9 or 9.30 in the morning and leave around 8 at night. Or from 9 to 9. In high season, in fact, they come in even earlier and leave even later. I didn't like the schedule. So, even though they had already approved me to be in Cajas, I said, let's go see what's in the payment.

In fact, it was a small square and in front of it was the payment. So I went to the interview, and I tell you, the process is the same. The manager interviews you and all that, he just tries to scare you that well, charge is all day on the street, under the sun and so on, right? This, but well, I don't scratch him and I said no, yes, I enter him and well, come on, he gives me the signature, right? And once he gives you the signature, the courses start

you realize you are like a month in courses two weeks in the offices and there you see things like first aid, using the extinguisher and all that when those two weeks end, they send you to the store you realize that all the people who come to work at Coppel have to go through a process to know all the positions.

You realize that you go from the one who sells shoes to the one who sells furniture, to the one who sells appliances, to the box area and also to the bank area. So, since I got in there to the store, you spend like a week going through all the stalls

Since I entered the store I started seeing shady things Obviously you start gaining everyone's trust and almost the last day they start giving you the slip You realize that the managers get paid for all the things that get lost, that people are stolen and all that. So even though there are cameras in the store,

the ones who actually take care of it are the employees. So a lot of people, the employees also tired of the fact that, hey, 20 pants were stolen, right? Well, we're all going to pay for it, it's going to be 100, 200 pesos. So, many of the employees were like, you know what, I already have my acquaintance, and when he comes, I'm not going to take care of him.

And he's going to go in there, to the changing room, and he came out with one pair of pants, and now he's out with 10 pants on top of me. Several things like that and I started to see. Then I realized that in the last few days I became friends with a friend from the bank area. This friend was outstanding, really.

He was... Executive, right? That's right, well dressed, right? Tie and all that. And he told me Hey, what area are you going to? And I said, ah, to the charge area. He said, oh, well, the training area He says, oh, ok

You and I are going to be good friends And I was like Why not? You're already in there I'll teach you Oh, ok You finish that week and now

You're going to the training area So in the training area You're like 2 weeks In training And now the hard part comes So in the charge area, you are like after 2 weeks of training And now comes the hard part, because it's being under the sun all day So you realize that the charge is structured like this

The lowest is the supervisor Who is in charge of going to deliver the advertising, the notices, go to charge the person who does not pay and make returns After him is the driver. The driver is the one who distributes to all the people in the group in the different colonies where they are going to work.

The ones who ride the famous transit trucks.

That's right.

With the Coppel watch.

That's right, my friend. And back then they used Urban. Which are the same as the ones they use in airports. The function of the driver, apart from leaving the people, realizes that they also approve credits. They give them some sheets with, let's say, the person Jonathan came and processed a credit in Coppel and said that he lives on Manzana Street, at number 1, right? The driver has to make sure that the person really lives in that house.

After him, the group leader is in charge of the driver and the 10 supervisors they could have. Then the manager follows. But at the same time as the group leader, there is one called the internal lawyer. That we are ourselves, Gusgri. Those who started as supervisors,bing to be the internal lawyer They are in charge of getting bigger accounts, like 150 and up

So you realize that when I joined I noticed that the new ones weren't very well received They were like the bad guys I didn't understand why, I said, maybe It's hard to teach someone new and how the show is. But, once I started, I realized that they took me down with the top of my group.

Like, this guy is the one who works the most and recovers everything and always meets us with everything. All that week I was with him, he didn't teach me anything bad, he taught me how to work, how to read and everything. The first thing you started doing was going to knock on people's doors, right? That's right, we Jehovah's Witnesses seem to be... Let's start with the feared ones, right? Going to charge the person and in this case, not wanting to pay or wanting to pay.

There you go. It is assumed that we, from training, are given some dialogues. So, it is assumed that those dialogues are in the whole republic. They are standardized. We have to arrive and introduce ourselves. Hello, good morning, my name is Axel and look, I'm looking for the person Jonathan. And then, no, well, yes I am, or no, let me talk to him, right? and the person comes out. Let's say we find her

because many times people also pretend when you don't know the neighborhoods you come and say, hey, with Jonathan and Jonathan comes out no, you know what, she doesn't live here anymore and until you start to know the neighborhood

you say, ah, it's this guy, and he said no and so on, right? they pretended y hasta que empiezas a conocer la colonia pues dice es este vato y me decía que no y así no se hacían mensos pero bueno llegamos sabe que señora mire busco a jonathan el motivo mi visita es porque usted tiene una deuda y no ha pasado a pagar ya en dos o tres semanas cuál ha sido el motivo de su deuda y ya pues nos inventan mil historias en resumen mucha gente no pues es que What has been the reason for your debt? And now, well, they make up a thousand stories, Gusly. In summary? A lot of people, ah, no, well, look, my tire got punctured, and that, no, well, now the car didn't want to start, and well, but it's already two months without paying, ma'am, how do you explain that to me?

Apart from how long it's been worth a visit to the home. domicilio. how much you liquidate and how much time you have behind. That's right, and it's a reminder that's more light. I mean, people don't get harassed that much. Let's say you run into a client that it's the first time they're behind. So we have to get there and just leave a warning without touching them, without bothering the person. And the warning says, we remind you that you have a debt, so when you can and have the opportunity, so you can to the store to pay

When the person has more than a month that he does not pay That's when we insist He did not open us, I came today at 8 in the morning and he did not open me, I come at noon And if not, I come at 3 in the afternoon And sometimes we stayed until the night So we were going at 7 or 8 at night

to tell people to wait until we found them depending on the type of client that was what we had to do the clients would go down from the best client that was late once to the client that took out the TV and didn't even give the first bonus when they don't want to pay us,

then the internal lawyer comes in, who gets a little heavier, and starts telling people words like the video you recorded.

Yes, yes, yes.

To use the methods of each person, right? Yes, because even if they tell us that we have a dialogue, the truth is that the day to day with people is very different. So you run into everything, from the very kind people who offer you a glass of water, to the people who come out and with their faces like that, well, what do you want? No, I'm not going to pay you. We had to go from ladies who wanted us to go to their house, and that was forbidden. señoras que querían que pasáramos a su casa y eso lo teníamos prohibido teníamos prohibido entrar a las casas aquí me imagino que está igual que en

mexicali llegamos en tiempo de calor como hasta de 40 hasta 45 grados ciudad juárez señores estamos sí entonces se cuenta que pues a veces y pasamos y pues hay medio pues también teníamos que ver no sea si tú ellas no And we had to see if they were going to rob us. The truth is that we don't charge money. We charge the tickets to make the refunds and the receipts to make the charges. But keep in mind that almost always when we received a charge, it was to call the driver.

That's when I bring a charge, so I don not to be carrying the money because it's dangerous. So, I'll tell you, I arrived and the guy this whole week taught me everything, how to work, but I started to notice that he realized that they gave us a list of 80 people. Those 80 people, we have to visit them all

and at least get 40 signed agreements. A Gusgri agreement is a commitment to which people arrive through a signature where they are committed to pay, either to give a bonus with us or directly to the store. When people fail to comply with those warnings or those agreements, we apply other things, like, let's say the person owes 5,000 pesos and still has a refrigerator that he took out with copel,

then he realizes that by not paying, let's say we give him one or two weeks of extension. If people didn't pay, we would come and say, you know what, ma'am? You look committed. And since you didn't pay, we're here for the article. So we had to try to convince her

to either give us the money right away, or give us the article and erase her account. But you have to realize that I started to see that there were different ways to achieve all of that. Because after that week that I worked, I was thinking How is it possible that my partner and I were working from 8 in the morning

And it was already 3 and they were going to pick up the guy that was in training And this guy was still going to follow him I was thinking, with him I don't have even 20 signed agreements and in an hour he's going to get the other 20. I mean, for me it was illogical, you know? Until that week passed

and my boss told me, you know what? Well, now I'm going to start working with everyone else in the group so you can see the different ways in which you work. He's going to work with me with another new colleague with the rest of the group, so you can see the different ways in which he works. He brings me down with another new partner, but since we were going, I remember that this guy was one of those relaxers, like, I don't think this is right, and I'm not going to do it, and so on.

So I said, well, let's see how it goes, right? They bring me down with him, and as soon as I got off, this guy told me, What son, you already know how the Jale is? And I said, no, yes, they already taught me everything. Ah, that's good. I said, well, look, sign it. And I was like this, I said, how?

He told me, well, let's be chukis. I said, how you go son, no, they didn't teach you anything I said, what do you mean they didn't teach me anything? He said, no, you were afraid of this guy That's what he was telling you Nobody wanted the new guys Why? Because you realize that

The bosses They try to gain the trust of the new guys So they don't fall into bad practices But the same guys That already have time, you know all the tricks So you realize that a chuki is a false agreement, Gusly

a false agreement, we put all the data of the person pretending that we had visited the person and in the end we threw a signature let's say a lot of people have that, ah my signature and for example I I calculate the letter a lot, so you see a heavy letter, but what this guy told me, you know what? Not all people sign the same, there are many

people who in fact do not even know how to read or write, so we to those people we asked, you know what? Just put me a little taxa and that was his signature, many put their full name, many a tie. Well, there were 40. There were 20 different signatures.

And no, don't trace the letter so much. And this one with the left hand so that it looks like it's another ugly one,

and another with the right hand.

Yes, yes, that's how we threw it. And he, no, look, and put the tag on this one, because this person, let's say, didn't know how to read or write. So, I stayed there, and honestly, I was scared, because it was the first time I did that, and I said, what if they catch us? And my friend said, no, don't worry, we'll finish, but it's not that easy, you hear it like, we just have to sign and that's it But it does take a while So we finish And my friend tells me, you know what? I'm really raw

And really greedy And I'm like, what? What's up? And he says, no, look, let's heal ourselves Let's go get some beers And then we'll see what we do Alright, we went to a store, we bought some Solclamato

and we started but I was scared because I already understood that the boss or the group leader his job is to see that we are working then he realizes that they were doing their rounds and I told my friend, hey, but they are not going to catch us he says no, no, you come and we went to parks rondines y yo les a mi compadre este pero pues no nos van a cachar no no tu

vente y nos íbamos a parques y nos escondíamos duré con ese chavo como dos o tres días y pues todos los días lo mismo

hay que mencionar es que tras la mochila que que traían ahí en la mochila los

avisos si cuando les daban así que para repartir en cada domicilio nos daban Yes, we did. How many were given to distribute at each home? We were given blocks full of about 100, 200 notices, and they started to run out, and then we asked for more. We loaded that, we loaded our tablet to write, and the list came right there. The list was like four or five sheets with the data of the colony in which we were going to work. So, daily, each supervisor had like 4 or 5 assigned colonies so that they weren't repeating post-colonies, you could say.

Let's say I already visited this colony.

And you just leave it, you don't have to talk to the person to give them the money, you just leave it outside the home?

No, yes. The agreements, yes. Notice that they are separated into two, notices and agreements. The notices are to the people that are well paid and we leave them at their home without touching or anything. The agreements were when we were going to charge.

So there we did have to make the person leave and give us their signature. And in this case when the person was committed, I mean, you mentioned that you acted on it, right? Yes. Oh yeah, he signed me. It was to report work, right? That's clear. But in this case, when the person did sign,

Oh, Simon, sign me, I'll get engaged. I mean, now that you mentioned it, you unblocked a memory that happened to me because I got to sign something like that at the time. Oh, you did? me to call okay mention of the oil push you know I'm a pagan perotta semella stufano a C but when I look at the most it is to quote a mean

eat por los muebles see the show por mes de go on case when I put a smudged see tenemos que trabajar realmente porque porque por semana nos pedían cobrado polito que nos pidieron mil pesos este por semana mínimo cobrado tenemos que llevar nosotros a Sasuke hora junta siempre esos hora junta We were asked to collect $1,000 per week minimum. We had to take our own bags, now I collected $100, now I collected $550. Sometimes in one person we were encouraged

and we were paid more than $1,000. That was one. Then, once a month we received incentives. The incentives were based on the amount we collected, the amount of agreements we submitted, which was to reach the goal with 40 daily,

and they also asked us for 2 monthly payments. Those payments, we realized that we could only take away appliances, like blenders, refrigerators, stoves, furniture, let's say a living room,

and what we could not remove was cell phones because cell phones were external to coppel and obviously neither clothes everything else could be done then realize that we arrived and if the person had already signed us and they spent one or two weeks never presented never showed up, it never was a good deal. You know what, ma'am? I'm coming for the blender, the fridge, the stove, right?

And sometimes, you know what? I'm going to give you a good deal. How much, ma'am? No, 100 pesos. No, that's not going to work. It has to be a bigger deal or the article is removed and well there are many tricks that we learned for example many people lied to him saying that he was going to enter the credit bureau and the truth is that people were already in the credit bureau, that is, at the moment

that he does not pay, a report is sent and that report says, you know, this person is already late and has been late for 6 months. So that makes a negative history for the person. And many times we told him, if you pay off, you're going to get out of credit. But they were just lies, Wilson. It was for them to release the article or pay off.

Hey, once they released the article, the debt was already... Yes, it was forgiven. It was for them to release the article or to pay off the debt. Once the article was released, the debt was...

Yes, it was forgiven. It was forgiven. Let's say the soda cost, I don't know, $20,000 pesos. And the lady owed $8,000. Well, they forgave her the $8,000 that she owed.

In this case, a soda is in good condition, right?

It depended on a little bit, Gus Gris. no dependía mucho rubies de la casa pues decide la persona era mucho al azar porque porque varias veces yo me acuerdo que quité una licuadora y la licuadora blanca cuadra si licuado de todo busby quitamos planchas de pelo licuadora secador a secador ase cabello sabe todo y yo me acuerdo mucho de esa licuadora porque llegue a la casa y tengo la licuadora era blanca entonces hair bleachers, I mean everything. And I remember that hair bleacher a lot because I got home and the hair bleacher was white.

So when I see it all stained with chili, like this, colored chili, I realize that we have to, once we get the product back, clean it, keep it in good condition, and then they took it away.

We didn't know what they did with that. But once we also took a refrigerator out it didn't look like they had someone in there because it smelled really bad and we had to, the one who took it out had to clean it so sometimes we said, you know what? better put it in my partner's place so he can clean it

and take the shit out of cleaning all that we started our little group in fact, I, at the same time, got a friend as a recommendation and I had already told him how it was before I joined Coppel is a good company

at that time they paid well and I understand that today they still pay very well The benefits, utilities were also very good The Aguinaldos And the disabilities, which we are going to talk about later But the disabilities were also paid 100%

So, a very good company But I think that the same people did it wrong.

Sure.

Now, I don't know what it has to do with it, but for example, there was a season where it was going to be winter holidays, which is Christmas and New Year. So our manager tells us, you know what guys, I want to give you those 2 weeks of vacation But you have to do your job, because after all, I'm being demanded

So, what we're going to do is that for the whole month before Instead of 40 agreements, we're going to bring 60 daily Tell me If we didn't do the 40 legally Do do you think we would meet the 60? The list was 80. Sometimes two neighbors would gather and tell us to take two lists. And in the day, you get the 60.

We didn't even try to play, because it was a waste of time. And we wanted to go to our time and also, besides playing, people don't go out yes, a lot of people do hide, let's be honest I mean, a lot of people say

but how do you realize? you can see that the curtain is moving

or that they are moving it, or that they already closed the door because let's say they have their fence and then the wooden door they had the fence open and suddenly they closed the wooden door, right? Oh, they had the gate open and then boom, they closed the wooden door. Damn, the lady didn't come out or something. Then, many times we also had to say, Hey, I'm here to look for this man, right?

And they would say, No, you know he's already passed away. And the one who had opened the door for us was the same man, Gus Gris. el mismo señor, pero pues uno no se da cuenta hasta que ya lleva tiempo en sus colonias y empieza a conocer a la gente. A veces nosotros preguntamos a los vecinos, íbamos a las casas de enfrente, oiga, ¿conoce a tal señor? Sí, ¿sabe qué? es el señor de canoso, es el señor de sombrero. Y ya nosotros decíamos, ah, pues

me abrió y me estaba mintiendo de que no era él o así. Y volví a decirlo and we would say, ah, he opened up to me and he was lying to me that it wasn't him or something like that.

And you would say it again, right?

Yeah, when time passed, we would say, forget it, we'll come back next week. And so we would come back, and you know what, sir, look, several neighbors told me that you are this and that. No, well, yes. You know what, sir, you need the fertilizer. of Because, you realize that, if it's a charge, it's different from the store. The store, I'm telling you, is almost 12 hours of work. The charge is supposed to be 8 hours.

That's why I went in there. But, Nel, since I came in, they never respected my schedule. At 8 in the morning, they would come by and leave us...

To the store?

No, uh... You realize that the charge is a separate office. It's a separate division. It's very different from the store. So, they would come to the office for us, and then they would distribute us

to the different colonies that each one had. But, many times the boss would come down with us to see how we worked. None of the supervisors liked that. Sometimes the boss would come down with us to see how we were working.

None of the supervisors liked that, because it was wasted time. It was like, ah, he was with me for an hour, so I lost an hour to start pulling and stuff. What happened? If we came in at 8 in the morning, we left at 4. Around 3 in the afternoon, they were already passing by everyone But, if you didn't bring your goal, they would say

What the hell, I'll leave you a little longer on the street Or you keep calling the office Many would say, no, in the office We arrived at the office And we realized that we had to call him because in call him because the numbers of the people were also on the lists. And there we were, hey, look, sir, you need to pay, tell me if you are committed and what the hell.

And we put there, instead of the signature, we put a call. But they didn't provide us with phones or cell phones from the company itself, but we had to call from our cell phones from the company itself, but we had to dial from our cell phones to convince people.

Even sending them WhatsApp messages and everything, right? Yes, that's true.

Oh, did it happen to you too?

No, I didn't have WhatsApp when they charged me, but they told me that they even look for you on Facebook.

Yes, especially with the requests, but right now we're going there.

Ok.

I tell you, what one wants is to go at your own time. So, there you were making up. In fact, right there in the office, we were like calling, Miss, are you going to pay? No, I am. And we were making calls and putting the data and stuff. But pure roll, we didn't even bring cash, Gusgri. And that's how we did it. And who was listening, who was working? y así le hacíamos. ¿Y quién estaba escuchando que estaban trabajando? La jefa. ¿Por qué?

Muy bien mucho yo trabajando.

Sí, este es mi campeón, el que va hasta arriba de los incentivos. Entonces te digo, muchos sí se quedaban y decían, no, pues déjame aquí un rato más. Y los dejaban otra hora. Entonces pasaba la hora, ya era tu hora de salida, más en lo que tardaban para recogerte, and they left them another hour so after the hour, it was your departure time

they took longer to pick you up and when you got to the office, to deliver all your work and all that many times especially when we didn't get the return tickets we would go with everything and the driver

to faraway colonies that they almost didn't visit because they were dangerous. So, we were going, now the whole COPEL command, we were going two or three supervisors plus the driver,

and well, once they get to your house, they kind of impose, right?

Yes, of course.

And that's when we got the job. Hey, you know what? I'm missing a return. Ah, well, let's get to this house and we all get off, Gusle. And so, is We were able to get the money. And if the person said, I have 1000 bolas. You would get an extension. But in this case, you received the money in cash. Yes.

And you reported it.

Yes, you realize that the person, those were always three copies. A receipt had three copies. It was filled and you realize that it was passed alone. It was like chemical paper. Then you left your receipt to the client

let's say you paid $1000 you leave the receipt to the client one of those copies we keep the receipt and the other one is given to the store because once we finish the day the driver receives all the money

and has to take it to the store to deposit So everyone has their proof But, there you go One of the times I was working, I got to a lady And she told me, well, she didn't welcome me well, and said, no, I don't sponsor you I said, but why, lady? Tell me

I said, I've never met't owe you anything. I said, but why, ma'am? I said, you've never been in trouble. I said, tell me what the reason is. She said, a long time ago, a person came like this, like this, like this. He made me a charge. And when I went to the store, that money was never reported. And I was left like this.

And the description he had given me was one of the bosses of my group that's why I'm telling you, everyone already knew how the situation was so I understood him and I said, ok, but if you like, for the next one, you can go to the store directly and that's the way that an the way it doesn't happen again an incident like that, all the receipts are foiled so there is no way to make a loss of any receipt, if we got wet or we lost a receipt that I made a mistake in the name of the person

or things like that, we had to save that for us to check why, that is, if it was lost or something or so and we had to deliver it to the group leader, then the group leader arrived, had a record of all the receipts, then I tell you, it was impossible for a group leader to be extorted as who says some receipts or it was impossible for someone to charge with some receipts without being able to track it, I don't know if I'm explaining a little bit

When these cases happen, just like the one with the lady, it is usually with ex-employees. Once a group leader, from my charge, lost some receipts. Then he gave them out, but he said he had never found them back and used them for... Exactly, that happened, but he did it in complicity with another supervisor from there, because he was not going to burn the boss directly, but the supervisor already had lists, he kept the lists and, ah, well, I arrive with this lady and she owes me so much,

ma'am, and yes, he left her copy and everything, but those receipts were already burned, so they were not worth it in charge or in the store or anywhere just to convince the client that he was giving a money that's how it is advice in fact it is because that is why I never wanted to give money to the guy how to place it that is doing the report exactly it is very very here take no it is that if it is scary and I tell you for the safety of the

person because it was always recommended to go directly to the store. But it was also part of the job.

Yes, yes, but you know, give me the money right now. No, no, I'm going to go right now, give me the furniture. Exactly. But also if the client told you, no, I'm not going to give you the furniture or the money.

Fuck you.

You realize that it did happen to us. Oh, and he realizes that if he passed us, they would even close the door on us, so we looked like Jehovah's Witnesses. So, we put a mark on that type of client, and that mark is reported to the store, and he realizes that other types of people are starting to come to him to charge him, like the internal lawyer, which is already a case a little more difficult, it is supposed to be better prepared to dialogue with that type of people and once a month Gusby we prepare everything that is the mail, he realizes that we were getting huge boxes with the sheets without cutting, so we had a way to cut them so that they would come out accommodated because he realizes that imagine a colony of a thousand people be accommodating first by street and then by street that you also leave by number so as not to be jumping like that

that I already have this street and then I left that street and so there was a way to cut them that process lasted like two or three days depending on how big all the receipts were and it was to be there at 8 o'clock in the office arranging all the mail, arranging the brochures, the receipts and after that was done we were going like four or three days to deliver all the mail.

Also, apart from that process, there was a delivery of the newspaper once a month.

And... The newspaper is the magazine that comes with the promotions, right?

Yes, well, they are big leaflets, in fact.

Did you also deliver that?

Yes.

Really?

It was one day a month. And they paid us $20 for each pack of newspaper delivered.

How many newspapers did each pack have?

Each pack had about 100 newspapers. So, it was something like that. It was thick and... Yes, thick. For that, they gave us some backpacks that look like huge parachutes. Like donkeys, right?

Yes. And you realize that day we entered at 6 in the morning. that they look like huge parachutes. Like a donkey, right?

And he realizes that that day we entered at 6 in the morning, because you want the sun to also fuck you for a while, so I tell you for each pack they paid us 20 pesos, usually a normal person could deliver about 10 packs on that day, when finishing delivering the newspaper, he realizes unas 10 pacas en ese día. Al terminar de entregar el periódico, hace cuenta que los jefes a nosotros nos pagaban en efectivo.

¿Entregaste 10 pacas? Ah, pues te doy tus 200 pesos, ¿no? Pero, pues hace cuenta que la primera vez que me tocó a mí entregar, yo le hablé a mi compa, al que ya era bien mañoso. Dije, eh, ¿y I disappear this? And my friend tells me, no, you have to be very careful

because that day they have nothing else to do, the bosses, but to be taking care of us. So he realizes that he told me, if you are going to disappear it, let it be in a place that you say, here you don't see anyone or anything. So what did we do? Well, he realizes that I tell you, the newspaper is heavy. and So, we loaded that and what I did was to distribute one house yes, one house no, one house yes, one house no so that that pack would yield enough and cover... I mean, like it would have worked.

What did we do next? I say that we all gave half and the other half we hid When you get to know the colonies, you realize that there is a tapia here This house is abandoned, this building is abandoned Down here there is a stream and nobody passes through there What I did was that I had a house that was two stories high

and it was abandoned. So we would go in there sometimes and my friends and I would stay there. And the newspaper would notice that we would throw it in the house. Then we would go inside the house

and we would hide it up to the top so that no one would see it. At first, when I started working, I would ride my bike. Later, with the beginning I went to work I was on a bike and then over time I managed to buy my car because you realize that the car was used to load everything all the newspaper all the mess we had there they left me and I left the car near the neighborhood where I was going to work

they already left me I say I distributed my packages and then when it was like noon, well now, how many do I leave you? No, well, what other two? Orale! Well, I was going and throwing them away. And when I left, Gusgris, I was going for my car and let's not leave evidence, because realize that it happened several times to many colleagues and they caught them. What happened? Well, it was low, totally low.

But the same people pointed fingers. A lot of people who saw this kid who was distributing newspapers and suddenly threw him into the trash can. It was the most stupid thing to do, but there were people who did it.

The trash can of a house.

Of a house, or for example, the oxen's drums came, since they are bigger. And they would throw the whole pack.

And for example, did you have to throw the newspaper or did you just have to leave it folded in the fence?

Folded in the fence. As a rule, all the houses had their fence, and it was...

And for example, when the boss came by, you just had to see, casas tenían este su cerco y era y por ejemplo cuando pasaba el jefe pues nomas pasaba a ver si se ve, si lo intercalabas para que dijera bueno a lo mejor salio y lo agarro la persona y por eso no hay afuera

exactamente así era el modo o sea ya aprendía a salir a los jefes porque decías anda por aquí cerca entonces tengo que checar de que si se vea que trabajaste exactamente de hecho una de las veces un chavo dijo ah pues meto here close then I have to check that if it is seen that I worked exactly in fact one of the times a guy said to put this little bag and put it in a pizza box and then threw it to the oxo drum because he realizes that when we arrived they spoke to the guy come here and go to the office and we just saw how they were scolding him, because that same day they fired him.

You realize that a person had sent, had marked, and the bosses go to the point where they said the newspapers were thrown, take a photo, collect the evidence and take it to the supervisor. You know what, son? You were fired, like this, like this, like this. Go outside. And that's how the run ended. For those friends.

Not only newspapers, I mentioned the mail, all the letters we delivered, the notices, all that. We applied the same. And we went to the tapias, many threw them into the river.

What are tapias? A tapia is an abandoned house. Like a yongo. and Okay, okay What did he do? Well, he made fake credits with fake addresses with people who were already burned in the credit bureau and in the store Usually they always ask you

when you get a credit to register your index finger But, what did this guy do? It is supposed that it is not allowed to register any other finger other than the index because this

kid put people in and registered other fingers so you know that it is the first time he comes because if we ran into people who had the same name as other people but it was a totally different person then he realizes that when I found out about that, it was because the guy was already wanted. He realizes that it lasted, I don't know how many years, doing...

Fake credits.

That's right. And one time, we got the tip there, to the charge. You know what? They are looking for this guy, because he was doing fake credits, and he had complicity with many of the charges, because I told you that the driver's job was to make sure that the person lived in the address

that I had put, because there was the charge, and many times they had a driver or something that, ah, no, yes, if it's a tapia but I'm going to put that yes, and the credit was approved then the person would go and get a card or things from the store because in the end they were distributed the guy I think they never caught him but he is still sought after and strongly by several of the law this then possesses the most

turbines and that's where you hear but then this is literally being at 12 is No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, eso Oye, pero pero men menciona no saber estamos hablando las malas prácticas no que son ustedes como trabajadores pero en si la empresa Como tales es mala no no la empresa es muy buena tengo entendido que el día de hoy pues ganan mucho más de lo que yo no sabes así que es que es mejor copa el Que la otra que es de la de la esteca el verde al verde si Do you think Coppel is better than the other one? The one from Azteca? The green one.

The green one?

Yes, and... Oh, there you go. One of my friends, who worked as a supervisor with us, with time, he got fed up and left to that competition with our friends, the green ones. In the same way, in charge.

The difference between them and us is that they do have their motorcycle. So, they ride their motorcycle, but I understand that they demand more of the charge. I think they charge you. I heard that they charge people for every visit that you're not there. I don't know, 30 pesos, 50 balls. I didn't know that.

And they charge the guy too.

And apart from that, they charge him. They give it to him as a bonus, they can keep it, but in the end they charge him.

For work. And I ask you because I have noticed a difference, not because we are talking about Coppel, because it is this here, but I have noticed that the Coppel store is not as bad as a bank or like that store that you mention.

Yes, they look for a lot of respect towards the client. I tell you, if it is a good client and it is a little late, we try not to bother him. In fact, Manuel himself told us, you know what?

You do not bother this type of client, you just leave a warning, a reminder. the but after a year that you didn't pay anything, it disappears and they don't charge you again. And the other ones, like Yamese Banco, or departmental stores, they are really good and they can last 3 or 4 years and they don't stop charging you. So I noticed that Coppel is a little bit, as we already mentioned, I think it's very easy to get credit. For everyone, even minors. I think at the time, students too, you could have your credit.

But it's easy to get it and it's easy to stop paying. And it's easy for them to forget that you owe them.

You know, I don't know how much loss they have, right? In terms of people who stop paying or who don't. But I feel that, since it's so easy, but at the same time, there are a lot of interests. I mean, for example, I was also a customer, Gusgris. And, let's say, I got a laptop that cost me 8,000 pesos. And I never delayed my payments, I never stopped paying or anything.

But in the end, instead of 8,000 I paid 12,000. Paying time and everything, eh? Nunca este deje de pagar ni nada pero al final en vez de 8 pagué 12 mil pagando tiempo y todo Ahora imagínate una persona que...

Pero es bajo

¿Se te hace bajo el interés?

Pues en otras tienes el doble

Ah bueno sí, o sea ya si te vas a un banco

Sí claro, hasta la otra que tiene que te digo ya es el doble, si no es que un poquito más, unos 20

Sí, bueno, pues can't tell you why.

What I can tell you is that, I also made the video when I was young, I said, I didn't pay the copel, I was a big guy, saying I wasn't going to pay them. And then what hurt me was not paying them, because I heard that they said that the copel

didn't put you in the credit bureau, according to this. Oh, no. because I heard that they said that the copel didn't put you in the credit bureau according to this. No way, they do put you in and they don't get you out. It's not like they say, leave that with my mother. So, this one comes from 2012, I didn't pay them and I didn't pay them until eight years later. And after a certain year they didn't bother you anymore? Ah, but in 2013, a year and a half, and they stopped charging me. But I was like, I thought, they forgot about it.

Obviously when I went to get a credit card, they voted. But I did pay, I ended up paying like $60,000.

And there goes a lie that they tell you. Pay, ma'am, liquidate your debt, and you'll get out of credit.

No.

Lie. Because you're burned out.

And there you go through those red dots. Exactly. That you didn't pay at the time.

Yes. It's not like, oh yeah, I forgot about that. Never, no, they don't forget. And even if you pay, what makes Coppel different from other stores or other credit branches is that they give you another chance and they say ok you already paid you can use your credit again but let's say if you had before a line of 30 thousand pesos because you start from scratch maybe with three thousand pesos and you go back to being a historian but nothing more with them

it's not like you can go to another store and they already forgave me and I already left the office of course, yes, yes, they are the famous client Z. And the client Z.

Yes, that's when I paid this and not that I have in 2020. And as I tell you, I made videos and everything, like pay with fucking 500 bills to the ... well empowered. But he did tell me, hey, but you are going to be client Z. What the fuck is that? Where we will lend you but not so much and now we go back to how you started give me half of the initial payment

and all that stuff

Exactly Like they forgive you but they ask you for more Ok, and you know how to identify

the client Z or the client I don't know A? Does the client A exist?

Yes, you realize that the clients are divided into different now yes that qualifications We started right there in the receipt Oh, see as a contact a loss cliente se dividen en diferentes or a cica calificaciones Empezamos a mismo nel recibo que te entregan al momento en que te dice nada tu cuenta de tal no Viene tu nombre viene tu dirección el recibo que te entregan domicilios si donde viene tu estado de cuenta ya Este a mismo en ese estado de cuenta a bajito de del nombre y todo eso vienen unas letras account status, below the name and all that, some letters come. Those letters are the

rating that the client has, like what? Like AA, then it goes down to A, then it goes down to B, and so it goes to Z. Z is the worst client, the one who never paid, the one that is not charging me and stuff so that's how we differentiate how to get to what type of people so, this client is AA, don't bother him because he, with good credit, you can't get there and hey sir, pay!

wait, wait, it's the first time I'm late so, you just left this reminder in his mailbox hey, with client B. Client B is the one that, well, sometimes he does pay. He agreed and gave the bonus this month. At the end he does liquidate, but it's delayed.

Obviously they camouflage it. Because they start with AA and then other codes come. 24K, that's a lot. But what counts are the first two numbers. The first two digits.

Well, people, everyone who is watching on Instagram will take a picture of that Coppel receipt. And they will say, look, I'm client A. Let's see what to analyze for all of us.

Or just client Z.

Or client Z, yes. Yes, I mean, if we talk about the Coppel store, we talk about how everyone everyone owing it. I know a lot of people that owe the store, like us here in this place. We all have had credit. They owe Coppel. I owe them, I paid them.

And don't believe me, with one as an employee, they get demanding When I joined, I had my credit and I was a double A client I mean, it's not for nothing, but I did pay well But even so, even if I paid well, they didn't let us have an account with them Because when we joined, all the Coppel employees also gave us a discount With our fingerprint, they gave us I think 20 or 25% discount on whatever we bought in the store.

But we couldn't have like... a credit. I mean, when you came to work, they asked you to liquidate the credit. And I was like, if I go to the store,

how am I going to liquidate everything? And besides, pay me and I'll pay you. Exactly. Deposit, deposit me because... Oh, and they paid us for quinceañera. All the payments there were always...

How much did you earn?

At that time, it's been several years, I earned $4,000 pesos per quinceañera. But, besides, the incentives. If you completed your payments, were two a month and apart your charges that were a thousand per week you entered the incentives and depending on the colony, look, it affects the type of clients that are in the

colonies that we the supervisors fought certain colonies you know that this colony is very good pay they will have 2 or 3 client z's but the majority are A or B clients so that colony had better rating and it was useful for us to earn more at the end of the month

so the best supervisors the ones that worked, the ones that recovered gave us the privilege of having better colonies. That's how it was divided. So, for example, at the end of the month, you could receive another 4,000 pesos of incentives. So it was very, very light.

What kind of colonies were the ones that paid, let's say?

Well, look, I'm going to name some of them and congratulations to those colonies. I'm going to name the Infonavit Tecnologico, the Colonia Granjero, another one that was around, Nuevo Hipódromo.

But those colonies that have been popular, Class Media Alta?

I say that all of them are in...

Let me guess, older people.

Yes. Because I've noticed that older people go in the same line. in The charges are distributed throughout the city, depending on the charge you are in, the neighboring colonies are the ones that are close to the charge, that's what we're going to charge. So, in the charge that I was in, there is a newer part, which is from the airport to the Boulevard Zaragoza. So, usually, they were older clients. Especially where there were younger clients, that's where all the chaos was, no one wanted to pay. Yes, yes, you know, bad pay and all that.

So, I tell you, it was convenient for you to be in a colony that paid.

So, for example, you could earn up to 8,000 bolas a fortnight.

Yes. Everything went well. Once a month yes. And that's where you were but for example right now how are the salaries? I think right now they earn up to 16 a month. That is, the salary almost doubled. Plus the incentives. Right now I don't know how much they are. They are earning like 20 dollars. And well, maybe it's easy if they can afford it. Another have given us like 20 balls. And well, maybe and easily they can reach them.

Another thing, the utilities are very cool. They arrived to us, there it is assumed that depending on the position it was what you got in utilities. The higher you had a position, the better you were going. For example, the bosses were doing very well. And it was also convenient for them that we commissioned

because the bosses took a commission from each of their supervisors who had reached the goal then everyone agreed that we had this sometimes a compita lacked a return and I had one left and they said well there you go and so it was taken

and what was what most people took out in copel? That you didn't pay later, that you were on that charge.

On a regular basis, a return counted the same as us. If we took out a $20,000 refrigerator and we took out a $300 hair iron, it cost us two returns. Exactly. If it didn't matter the value, it was to recover it. So, on a regular basis would usually go for small items, because that was what people were most encouraged to give.

Obviously, when you go to collect them, if you're taking a fridge from them, you're taking away where they keep their food and all that. So, we tried to tell people, you know what? I'm not taking it away, but give me a bonus. So, everything was useless. But usually, it was more small things. Give me the iron, man. And what else did people do to get rid of it?

Irons, blenders, toasters. Teals, nothing worse. Teals, a few times. Because I think it's the least they want to release, right? Yeah, like people say, No, I already sold it. Go ahead, many times. Hey, well, my washing machine broke. Take it.

Of course, we couldn't pick up items that didn't work. We had to, at the time, cut them. We were ironing our hair, making a smoothie, but we had to check that they worked.

Because if they didn't work, este pero comprobar de que si funcionar porque si no funcionaban pues ahora si que no se le perdonada la deuda a la gente ni nada si no la querían aplicar también es que los clientes te digo que son mañosos no pues llévesela ya lo calamos oiga señores que no sirve no pues no sé ayer si servía como que si servía gente pues no claro que no y si te quieren dar gato poliebre así te quieren dar por ejemplo un refrigerador que no sea el tuyo I mean, no, of course not. And if they want to give you a cat for free? If they want to give you a refrigerator that is not yours?

How are you going to know that? All the articles have a serial number. Somewhere. They taught us to look for it. You know that the refrigerators are brought in the back, in the corner, there it comes. So, we also had a record in the list.

There came a refrigerator and the serial number We had to check that it matched Because if it didn't match, it was what you're telling me, cat by the tail And in the end, we were the ones who got scolded

Another refrigerator? Yes, but hey, if it said it didn't work It didn't work because the product was fucked up, right?

Yes, but there... It's your product! But I had to apply the store's warranty, right? Oh, so you bought it... Did the warranty work or not? I never had to apply it or have to use it.

So I'd lie to you. What I have understood is that it's very tedious. Yes, like everything. The bureaucracy that they put. Ah, well, but you have to bring it in a box or something like that to be able to use it.

30 days later and pure moms of those, right?

And the ticket from 20 years ago that you took out, you have to bring it to me and so on. I mean, that's what I'm telling you, why does everything that is in Coppel want to sell you what is for display?

They can't sell you, oh I have a store there, no, it would be that, that modular or that television.

It's just that people don't want to accept, or at first they don't want what is for display.

No, I don't.

But why? Because they have a little defect or something, or it's what people touch.

Yes, it's modular and it's all full of grease from people's hands.

You know, there's no need for the kid with the snot that sticks his finger in and it stings the stereo. Yes, so what a lot of the store employees do is that they want to get the item out so they try to convince you to take this one because if you don't take it right now, it will take a month to get home, which doesn't depend on them yes, yes, yes, totally, hey, but it would be the exhibition, hey, but I don't want the exhibition, you don't have the warehouse, I don't have the only one. I ran out and it's been a month. So it's just normal stuff? Yes, just normal stuff. So how can we do it if we want to buy the stereo or the playstation? Well, you can go see what you like and

either order it online, today you can, before you couldn't, or make the order right there in the store, but it should arrive to your house that day.

That's how you can do it. That's the option. Yes, I bought a speaker in 2014. And they asked me, do you want us to take it?

No.

I don't need you to go to my house.

Why? But yes, they applied it to me. They took that one, they went to the box, they put it in the box, in their bag.

Yes, like brand new, right?

Yes, yes, yes, like a horn, like, ah, cool, yes. But I say, I want them to take it, so if they had taken it to me, they would not have given me that one.

No, they would have given you a new one. Of warehouse.

Of warehouse, exactly. I know a lot of people throw coppers at you But there are good things Yes, of course For example, I've seen really good clothes And furniture, I've seen a few good furniture

Yes, and they have good screens too, good quality

You have to look for them everywhere The screens are expensive, they go by fast But in terms of furniture I've bought some furniture for some houses that I rent, and they come out cheaper than furniture stores.

Yeah. Is it because they build their own furniture too? Maybe. A tip I could give you would be to buy them on credit. Because I tell you, even if I took my credit to the day, my interest still went up 4000 pesos. So when you pay it on credit, you pay what it says and that's it. Also, it's supposed that you have a month on your credit. Let's say you go and get your phone.

If you don't want to have any interest going up, you have a month to pay it and the price is respected.

I've counted. Yes. I've told you.

Yes, Mon.

I've lived it once.

I think everyone has, because it was the easiest credit to access. Yes, exactly.

Hey, bro, what if you worked at Coppel again?

Well, even if I wanted to, I can't anymore, Gus Green. Why? It wasn't because I didn't do well. Watch out, I quedó mal.

El Chucky no.

O sea, tampoco, tampoco. Mira, yo si trabajaba. Y sea como sea, me tenían a mi en buen aspecto. Este, pero la neta te digo, los... Se hacía pesado el ambiente. Porque nunca respetaban los horarios y así. because they never respected the schedules and stuff so, in the end I decided to get another job and quit

but keep in mind that every painting for the day I was going to quit was on the day of the enroute which is when all the stationery is arranged for the different colonies so, keep in mind that I said

I don't want to do that anymore because I'm telling you, it's very tedious, all day and all day they are checking you, and all day you don't stop. So I said, no, you know what? I'm not going this day, and in two more days I'll get another one. No, because Simon, I went directly to the offices to present my resignation then he realized that he told me about the resources hey, your boss already knows? I said no, she doesn't know because the truth is that it was not something that was expected

then he tells me, ah, well I'm going to call her to confirm that there is nothing pending ok then I said, well, I don't owe anything or anything to call her, well, he calls her

and he passes it to me and he takes your boss wants to talk to you he says hey well you already have experience and all the roll even if it helps me with the routing and if you hear it later you go I tell you if I were a bad worker I would not have said that then I honestly told him no you know that it is that because there is a firm here on the other side and the shit does not make another place and that's it He says, sure? I said yes, no problem He realizes I'm hanging up

And that's it

Who knows what he said to the resource guy And then he says, you're not here to be hired And I was like, why? They found you doing chukis I said, they wanted to apply it to me, knowing that everyone does it, it is impossible to get the real goal. So I said, no, it's okay, right? No way.

And then I signed the resignation and all that, and it took about two weeks, and then they already had my money. Until then, it was good for me to resign. They gave me at that time, look, it's been more than six fine to quit they gave me at that time look, he is already over six years old and they gave me 11 thousand bucks for quit and then still realize that my card payroll because there deposited every fortnight then I said I checked my

card in the banks in the cashiers and it was still active so you realize that when I got to 15, I saw that the deposit fell and I said, ah, I'm going to charge another 15 so I go to the cashier and he says, your card is blocked

ah, assholes, so you realize that, well, they had deposited me and there is the money until this day but the card was blocked so, well, there will be those 5,000 in limbo forever

and why were they blocking you? for being a worker?

yes, it is supposed to be at the time of resigning, the resources tell you that there is no money left, so right now if you want to go and get it out to the cashier and there should be no change left because this card is going to go out. That's how they tell us. But I went with the feeling that I could charge one more, and nothing. Nothing.

Nothing, of course.

Tell me.

One thing that had happened to me, Gusgris, was about the disabilities. The disabilities are 100% paid. So, there you go, but the thing is, it's a little bit messy. One time, I got together with my whole group and we were playing football. I got injured and I got a skin in my heel. So, you realize that they tell you

go to the insurance but if they give you a disability don't give it to the same insurance you have to come to our office and give it to the manager so once you give it to the manager

they pay you the disability and I feel that they do it so as not to be a work risk that they catalog towards companies. But who knows.

Yeah, yeah, yeah. So if you have a little bit of money, your salary.

Yeah, 100%. And that's how I lasted like a month.

No way, really?

Yeah.

Well, that's awesome. I mean, it's not as bad as people say.

No, no, it's cool, really.

It's in the interests, but if something has to be won by the company, I say...

Exactly.

It's with mother, brother. Hey, if you can give us a hack, a piece of advice, both to the debtors who are going to charge you, give them some advice. And if there is another, we already gave one, unconsciously, which is the hack to get the new product.

A new product, yeah.

And not to give it to you, they just ask you to take it.

It's over.

Well, I would recommend to the people who own it, to go and pay at the branch. To avoid problems like that, or that they get scammed and it doesn't reflect in their account. I would say, go to the store and pay directly. There is no way in which their payment is not registered ok and if they have the one with the body out there that I am not coming for the furniture when and that is, you can deny access to it so you can get into a good one no no no no no that

if we do not have it forbidden to forcefully enter this If you are already in that situation, first of all, it's because you didn't pay. You were late enough, but I would tell them to reach an agreement and return something small. Let's say a lot of people have 5 or 6 items in the same account, return something and try to get back on track later. That's what I would say.

So return the 300 plate and not the... And not the 20 ref. If you're going to get a mini split, also get a waffle maker. And when I come back and you don't want to pay for it, I'll return the waffle maker.

And you give me a chance to get back on track and...

And it's done. Good hack.

Exactly. That's how it is.

Good hack, of course. Friend, I thank you. We learned a lot about your life as a worker. Ex-worker, sorry. And we're going to evaluate a little more the leaflets you leave us at the door.

Yes, please.

I'm going to see them now and I'm going to see you differently when I see you working. You're going to be here all day. I'm going to give you a soda.

I thank you very much and I thank the opportunity to be here.

We hope that you have learned a lot and that you don't give up. Of course. Well, my people, I'm going to leave you here with our friend Mr. Axel. He is a Coppel. Ya saben, si quieren salir en el podcast, dejen su testimonio en el correo que está en la descripción del video. Y nos vemos.

Y nos vemos.

Adiós.